Personal Data Protection Clarification Text
Data Controller
In accordance with the Law No. 6698 on the Protection of Personal Data (“KVKK”), your personal data may be processed by SWISSMED SAĞLIK HİZMETLERİ LİMİTED ŞİRKETİ, acting as the data controller, within the scope explained below.
Information of the Data Controller
Company Name: SWISSMED SAĞLIK HİZMETLERİ LİMİTED ŞİRKETİ
Brand: Swissmed Dental
Address: Küçükbakkalköy, Fırın Cd. No:29, 34750 Ataşehir/İstanbul, Türkiye
E-mail: info@swissmeddental.com
Phone: +90 (216) 411 33 44
Tax Office / Tax Number: Kozyatağı / 7810564457
1. Personal Data Processed
Through our website, communication channels, and advertising forms, the following personal data may be processed:
Full name
Phone number
E-mail address
Country information
Treatment request / description
Other information voluntarily shared by you through the contact form
Technical data (Cookie data, traffic and security logs)
Verification and security-related technical data processed through reCAPTCHA
Please note that oral images, panoramic X-rays, or similar health data are not collected directly through our website forms or advertising forms. However, such data may be requested later during one-to-one communication with our consultants as part of the evaluation process.
2. Purposes of Processing Personal Data
Your personal data may be processed for the following purposes:
Receiving and evaluating your requests and applications
Contacting you regarding your request
Conducting preliminary treatment evaluation and planning processes
Providing you with suitable information, guidance, and service-related responses
Managing consultation processes
Providing initial communication regarding accommodation needs, where applicable
Managing customer relationship processes
Improving service quality and monitoring processes
Ensuring information and system security
Fulfilling legal obligations
Responding to requests from authorized public institutions and authorities
3. To Whom and for What Purposes Personal Data May Be Transferred
Your personal data may be transferred, in a limited and proportionate manner where necessary for the purposes stated above, to:
Our relevant dentists and healthcare professionals,
Our consultants who manage patient communication processes,
The CRM infrastructure and process management systems we use,
Service providers from whom we receive technical support, software, hosting, and infrastructure services,
Legally authorized public institutions and authorities
Due to certain technical infrastructures, security tools, analytics systems, advertising systems, and communication tools used on our website, your personal data or technical data may be processed through or transferred to systems connected abroad. Such processes are carried out in compliance with applicable legislation and by taking the necessary technical and administrative measures.
4. Method of Collection and Legal Basis for Processing Personal Data
Your personal data may be collected electronically through:
the contact form available on our website,
phone communication,
WhatsApp redirection and one-to-one communication processes,
application / lead forms used in advertising campaigns,
cookies, analytics tools, and security systems
Your personal data may be processed based on the legal grounds that processing is necessary for the establishment or performance of a contract, necessary for the legitimate interests of the data controller, necessary for compliance with legal obligations, or necessary to take steps at the request of the data subject. Where required, processing activities based on your explicit consent may also be carried out.
5. Your Rights Under KVKK
Pursuant to Article 11 of the KVKK, as a data subject, you have the right to apply to the data controller and request to:
learn whether your personal data is being processed,
request information if your personal data has been processed,
learn the purpose of processing and whether it is used in accordance with that purpose,
know the third parties to whom your personal data is transferred domestically or abroad,
request correction of incomplete or inaccurate data,
request deletion or destruction of personal data,
request notification of correction, deletion, or destruction to third parties to whom the data has been transferred,
object to a result against you arising from the analysis of processed data exclusively through automated systems,
request compensation if you suffer damage due to unlawful processing of personal data
6. Application Method
You may submit your requests within the scope of KVKK, together with information verifying your identity, through the following channels:
E-mail: info@swissmeddental.com
Written Application Address: Küçükbakkalköy, Fırın Cd. No:29, 34750 Ataşehir/İstanbul, Türkiye
Your requests will be evaluated and concluded in accordance with the applicable legislation.